Strona główna

Job description

The Marketing Account Manager will serve as the primary relationship owner for an assigned group of client accounts with responsibility for retention and growth.

They will:

• Prepare implementation plans and lead client on-boarding; present content strategy and project plan
• Work closely with clients to identify needs including content approval workflows and consult on best practices for solutions and setup
• Prepare and deliver effective client presentations, including stakeholders at all levels of the organization up to C-Suite
• Deliver weekly, monthly and quarterly status and results presentations to internal and external teams
• Regularly evaluate the quality of content, managing external content creation, editorial, and strategy resources
• Identify new opportunities from within existing accounts
• Ensure a deep enough understanding of clients' individual experiences to head off potential issues before they become problems

Typical activities:

• The day-to-day management of clients’ marketing and advertising campaigns
• Pro-active leadership that encourages teams to perform to the best of their ability
• Regular communication and liaison with clients at a senior level
• The organization of client feedback
• Generating accurate reports and status notifications
• Driving client retention, renewals, upsells, and client satisfaction
• Preparing campaign insights reporting, including analysis and research
• Working closely with Finance on billing setup and invoicing
• Providing input on new processes and workflows as needed
• Pitching fresh and innovative ideas to clients
• Completing projects to a specific schedule and within an agreed budget
• Using your knowledge and skills to push clients, the team, and the agency in the most productive direction

Requirements

• Previous working experience in Web3 space (Blockchain: Layer1, DApps, DeFi, NFT, etc)
• Fluent English
• Significant experience in professional client relationship management
• A solid background in advertising, design, or marketing
• Project and program management experience; knowledge of key concepts including phases, plans, deliverables, scope and tasks
• The ability to plan and strategize at a senior level
• A persuasive and confident approach to creative projects
• Excellent written and oral communication skills
• Effective team management capabilities
• Ability to prioritize multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations
• Keen attention to detail and budgetary restraints
• Full awareness of creative processes and techniques - including digital platforms
• The willingness to note relevant trends and develop ideas
• The ability to work as an authoritative figure in a busy team
• Demonstrated ability to work independently and remain motivated

We offer

• Employment contract
• 100% remote work and flexible working hours
• A chance to work with young promising entrepreneurs building businesses in a new prospective industry - blockchain and NFT
• A chance for further education. In fact, continuous education in order to stay on top of the game is a must
• Young, ambitious, and positive team
• Fixed compensation + performance-based bonus. You will work in an environment where hard work and commitment are valued and rewarded.