Strona główna

Position purpose

Optimizing the sales and profits and ensure that customers gain a great retail experience in the KL store. Ensure that the KL rules and procedures are met with constantly looking for improvements. Manage the operations on a strategic and tactical level with a clear vision.
A leading commercial function focused on the organization of all activities within a KL store. Within the objectives of KL, the Store Manager achieves optimal selling of KL products by the effective use of his / her available resources.

Key accountabilities

Finance

The Store Manager sets sales targets and works result-oriented and is able to put KPIs into action that leads to set goals. The sales per hour and the staffing budget need to be fully under control. The way of thinking of the Store Manager is aimed to make optimum use of time, money, and other resources.

• Achieve sales targets and KPI’s
• Managing the staff budget and staff planning
• Control the budget in relation to theft and loss
• Control absenteeism

Operational

The Store Manager makes sure the guidelines of Karl Lagerfeld are met within all operational aspects. The operational proceedings include work focused on store atmosphere, POS transactions, stock, and back of the house. Also the procedures and processes of Health and Safety, theft and loss prevention are the responsibility of the Store Manager.

• Procedures and guidelines are met
• Responsible for correct communication and that it is understood and performed correctly by the whole team (promotions, VM, HR, etc.)
• Making sure that VM standards are met
• Be aware of the competition, local festivities, consumers, and products
• Able to provide the Operational Manager effective feedback and reports
• Training and coaching of the team with regards to Health and Safety and Theft and Loss

People

This involves the responsibility for motivating the team and recognizing potential and development opportunities. The Store Manager is responsible for the accumulation of knowledge of the team by using the House of Karl Manual and other sources. The store Manager has a leading role in the set goals on the financial, operational, management, and individual level.

• Recruitment of excellent staff
• Development and keeping a high qualitative team
• Development and coaching of employees by performance management (PDP)
• Being a business partner for the HR Department

• Enthusiastic, pro-active, and service-minded
• Flexible attitude and a hands-on approach
• Excellent communication and social skills
• Ability to prioritize and manage your time and workload
• Achievement driven
• Time management
• People Management
• Analytic ability
• Team player
• Fluent in English & Polish