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Etat Customer Care Specialist

Firma: HIGO SENSE miejsce pracy: Warszawa

 
Customer Care Specialist
Miejsce pracy: Warszawa

HigoSense is looking for new employees who treat communication with clients as a pleasure and opportunity to learn new people. We are a developing company which offers many opportunities for learning new skills, so if you’re not afraid of changes, read below and apply!

 

Your responsibilities
  • Providing technical support for existing clients
  • Participating in the onboarding process of new clients
  • Active participation in testing of device and mobile apps
  • Preparing materials related to customer support (trainings, instructions, FAQs)
  • Supporting other processes related to customer care (shipping, quality)
Our requirements
  • Min. 2 years of experience in customer care team
  • Very good command of English and Polish - B2/C1 level
  • Any other European language (min. B2) is a nice to have
  • Strong attention to details, problem solving mindset
  • High sense of responsibility and proactive approach
  • Readiness to undertake new tasks
  • Ability to switch priorities
  • Great communication skills, both with the team, as well as the client
What we offer
  • Autonomy and decision-making, real influence on the processes
  • Cooperation with people who like what they do and love team work!
  • Coffee, tea and fruity Tuesdays
  • No dress code
  • Necessary work tools
  • Multisport card and access to free private healthcare
  • An office in the very center of Warsaw at the M1 Centrum station


Pozostałe oferty pracy w firmie HIGO SENSE
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Data dodania: 07-09-2021
Wyświetleń: 167